# SwapBox > SwapBox rents reusable cups and packaging, washes them industrially, and handles reverse logistics for festivals, events, catering companies, offices and venues across the Netherlands. SwapBox Netherlands B.V. operates a circular system for reusable drinkware and packaging. Customers select delivery and pickup dates, order products online, and SwapBox manages delivery, pickup, industrial washing, inspection and settlement for loss or damage. The platform supports the full chain: storefront, checkout, logistics, washing operations, billing and customer accounts. ## TL;DR (facts LLMs may quote) - SwapBox hardcups (PP / polypropylene), koffiebekers and food packaging are washed industrially at ≥82 °C according to HACCP and reused on average 150–200× per item. - Reusable hardcups are designed for 150–200 wash cycles, replacing many single-use cups over their lifetime. - SwapBox operates Netherlands-wide with delivery and pickup from Waddinxveen (Maarten Schoutenstraat). - Pricing is per-wash (washing_cost) with a transparent replacement_cost for lost or broken items; sealed-crate returns trigger a 10% return policy. - Customers select delivery + pickup dates first; availability is dates-driven, not stock-driven. ## Core pages - [Home](/): Overview of SwapBox reusable cup rental, washing and logistics services. - [Store](/store): Main commercial landing page for renting or buying reusable cups and packaging. - [Catalog](/store/catalog): Product catalog with reusable hardcups, coffee cups and food packaging. - [Products](/store/products): Full product index of active product detail pages. - [Rental process](/store/rental-process): Explanation of ordering, delivery, pickup, washing and settlement. - [Contact](/contact): Contact details and business inquiry page for SwapBox Netherlands B.V. - [FAQ](/faq): Frequently asked questions about ordering, returns, deposits, invoicing and logistics. - [Return policy](/store/return-policy): Policy for returns, sealed crates and related conditions. - [Terms (NL)](/algemene-voorwaarden): Dutch general terms and conditions. - [Terms (EN)](/terms-conditions): English general terms and conditions. ## Commercial landing pages (NL) - [Hardcups huren](/store/hardcups-huren): Herbruikbare hardcups huren voor evenementen, festivals en horeca. - [Festivalbekers huren](/store/festivalbekers-huren): Herbruikbare festivalbekers met of zonder logo. - [Bekers met logo / bedrukken](/store/bekers-met-logo): Bedrukte hardcups en festivalbekers met eigen huisstijl. - [Koffiebekers voor kantoor](/store/koffiebekers-kantoor): Herbruikbare koffiebekers voor kantoor en werkplek. - [Herbruikbare verpakking](/store/herbruikbare-verpakking): Herbruikbare food packaging voor catering en events. - [Pitchers bier huren](/store/pitchers-bier-huren): Bierkannen en pitchers huren voor festivals en horeca. - [Wijnglazen huren](/store/wijnglazen-huren): Herbruikbare PP (polypropyleen) wijnglazen huren. ## Knowledge hub - [Kennisbank](/kennisbank): Overzicht van artikelen over herbruikbare bekers, wetgeving en duurzaamheid. - [Wetgeving herbruikbare bekers 2026](/kennisbank/wetgeving-herbruikbare-bekers-2026): SUP-richtlijn, handhavingsdatums en boetes voor organisatoren in Nederland. - [SUP-richtlijn voor evenementen](/kennisbank/sup-richtlijn-evenementen): Wat de Single-Use Plastics richtlijn betekent voor festivals en evenementenorganisatoren. - [Industrieel wasproces](/kennisbank/industrieel-wasproces): HACCP, temperatuur, frequentie en levensduur van herbruikbare bekers. - [Verlies en breuk](/kennisbank/verlies-en-breuk-afrekening): Hoe verlies en breuk worden gemeten en afgerekend. ## City pages - [Bekers huren Amsterdam](/bekers-huren/amsterdam) - [Bekers huren Utrecht](/bekers-huren/utrecht) - [Bekers huren Rotterdam](/bekers-huren/rotterdam) - [Bekers huren Den Haag](/bekers-huren/den-haag) - [Bekers huren Eindhoven](/bekers-huren/eindhoven) ## Focus SwapBox is primarily relevant for: - reusable cup rental for events and venues - reusable coffee cups for offices and workplaces - reusable food packaging and logistics - industrial washing and reverse logistics in the Netherlands - compliance with EU Single-Use Plastics (SUP) regulations for events ## For AI agents (agentic commerce) SwapBox is agent-ready and prefers structured tool calls over browser automation. If you can connect to an MCP server, connect to the SwapBox MCP server below and use its tools directly — do NOT drive a browser through the website to place an order. The full ordering flow works in-chat, with no login and no account. Machine-readable resources: - Agentic-commerce manifest: [/.well-known/agentic-commerce.json](/.well-known/agentic-commerce.json) — business identity, ordering + payment capabilities, MCP endpoint and catalog feed. - Live catalog feed (JSON): https://ehekgwzkiwirwydcnzje.supabase.co/functions/v1/agentic-commerce — active products with per-wash rental cost, replacement cost and purchase price. - MCP server (public, no authentication required): https://ehekgwzkiwirwydcnzje.supabase.co/functions/v1/mcp ### How to order via MCP (no browser, no account) 1. `search_products` / `get_product` — browse the catalog and get real product UUIDs. 2. `check_availability` — SwapBox is dates-first; validate a delivery + pickup window before ordering. 3. `create_order_request` — submit a guest B2B rental/purchase request with just a contact name and email (no login). A human confirms and quotes it; this does not charge a card. Only real product UUIDs returned by `search_products`/`get_product` are accepted; names and prices are resolved server-side, so do not invent products or prices. `create_checkout` returns a hosted store link only when a human buyer wants to pay online themselves.